We ship to the 50 United States online 24/7 using the United Parcel Service (UPS). We also do not ship to PO Boxes, so please make sure to add a physical address for your shipping address during checkout.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Delivery date estimates will appear in the order form. After placing your order, you will see delivery date estimates in the order confirmation e-mail and in the order summary in Your Account.
Generally, UPS service typically delivers products in two to three days in most locations.
Shipping costs for orders from www.rivsauces.com are included in the price you paid for your order.
Our estimated delivery dates are based on several factors, including your destination address, how quickly we can obtain and assemble items for shipment. The estimated delivery date is displayed on the product detail page and on the Payment Options page, just before you place your order.
We calculate delivery estimates by taking the estimated shipping date and adding the time it takes a package to travel from our facilities to your destination address.
What if the estimated delivery date has passed and I still don’t have my order?
Orders that are fulfilled by www.rivsauces.com and shipped via USPS will have tracking information. Please check this information if available and read through the following options:
- If the tracking information indicates the package has been delivered, please check with your neighbors or family members. Packages are occasionally left with neighbors, a building manager, or are placed somewhere relatively safe such as your porch, garage, or even behind bushes.
- If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable. If the address you gave us is incorrect, you will be responsible for additional shipping charges to re-ship your order to you.
- If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable, please e-mail us at email@example.com.